Privacy Policy

This Privacy Policy applies to the Swype War website, progressive web app, game features and related support. Ayush Agarwal and Shikhar Chepe, traders operating Swype War under GSTIN 22ACGFM9081P1ZM, are responsible for the personal data they determine how and why to process. Third-party providers such as Google, Supabase, Vercel and payment gateways process some information under their own terms and privacy policies.

By using the service, you acknowledge the practices described here. Where consent is the lawful basis for processing, you may withdraw it, although some features may then be unavailable.

Depending on the features you use, we may collect:

• Account information: email address, username, user ID, profile image/avatar and information received through Google sign-in or another authentication provider.
• Gameplay information: quiz answers, scores, results, categories, XP, coins, streaks, tiers, rankings, seen questions, room participation and chess activity.
• Social content: friend relationships, invitations, direct or room messages, usernames, reports and other content you submit.
• Purchase information: product, amount, currency, order ID, transaction/payment ID, payment status, entitlement, refund or chargeback status. The payment gateway handles your payment credentials.
• Technical information: IP address, browser/device type, operating system, timestamps, request and error logs, session cookies and security signals.
• Preferences: theme, sound and feature preferences stored in cookies or local browser storage.
• Support information: emails, screenshots and transaction details you choose to send when requesting assistance.

• create and secure accounts, authenticate users and maintain sessions;
• run solo games, multiplayer rooms, chess, scoring, rankings, rewards, friends and chat;
• process purchases, deliver coins or Pro access, prevent duplicate fulfilment and handle payment problems;
• detect cheating, fraud, abuse, security incidents and violations of our terms;
• respond to support, privacy and grievance requests;
• debug, monitor, analyze and improve the service;
• send service-related notices and, only where permitted, optional communications; and
• comply with legal, accounting, tax, payment-network and regulatory obligations.

Your username, avatar, score, rank, tier and certain game statistics may be visible to other users on leaderboards, rooms, friend lists or game screens. Messages are visible to their intended recipients or room participants. Do not include sensitive personal information in a username, profile field or message.

We do not sell your personal data. We may share the minimum information necessary with:

• hosting, database, authentication, analytics, security and customer-support providers;
• PhonePe or another authorized payment gateway, banks and payment networks to process and reconcile transactions, refunds, fraud reviews and chargebacks;
• Google or another sign-in provider when you choose that authentication method;
• content and AI service providers used to create or validate game content; we do not intentionally send them payment credentials or private account messages for this purpose;
• professional advisers, authorities or other parties where disclosure is required by law or reasonably necessary to protect users, rights, safety or the service; and
• a successor in connection with a merger, financing, restructuring or transfer of the service, subject to applicable legal protections.

When you pay, the payment gateway and your financial institution collect the information necessary to authorize the transaction. Swype War receives transaction references and status information needed to deliver the purchase and maintain records. Their processing is governed by their own privacy policies.

Never email us your UPI PIN, OTP, CVV, password or full card number. For purchase concerns, use finance@swypewar.com and provide only the details listed in our Refund Policy.

We use essential cookies or similar technologies to keep you signed in, protect sessions and operate the service. Local browser storage may remember your theme, sound and feature preferences. You can clear these through your browser, but doing so may sign you out or reset preferences.

We retain information for only as long as reasonably needed for the purposes described above, including operating your account, preserving game integrity, resolving disputes and meeting legal, tax, accounting and payment obligations. Different categories may have different retention periods.

If you request account deletion, we will delete or de-identify eligible information, subject to records we must retain by law or for fraud prevention, security, dispute resolution and transaction reconciliation. Public leaderboard or message data may take reasonable time to be removed from active systems and backups.

We use reasonable administrative, technical and organizational safeguards intended to protect personal data. No internet service is completely secure, so we cannot guarantee absolute security. Notify us promptly if you suspect unauthorized account or payment activity.

Our providers may process data in India or other countries where they operate. Where required, we use appropriate safeguards and comply with applicable restrictions on cross-border processing.

Subject to applicable law, you may ask to access information about your personal data, correct inaccurate data, erase eligible data, withdraw consent, or raise a grievance. We may need to verify your identity before completing a request.

Send privacy and grievance requests to the grievance contact, Shikhar Chepe, at marvonellp@gmail.com or +91 70006 98030. Describe the request and use the email associated with your account. You may also pursue remedies available through the appropriate authority after using our grievance process.

Swype War accounts and purchases are intended for users aged 18 or older. We do not knowingly seek personal data from a child without legally valid consent from a parent or guardian. If you believe a child has provided personal data without appropriate consent, contact us so we can investigate and take appropriate action.

We may update this policy when our practices, providers or legal obligations change. The date at the top identifies the current version. Material changes may be communicated through the service.

For privacy, account or grievance questions, contact Shikhar Chepe at marvonellp@gmail.com. For billing questions, contact finance@swypewar.com.